Privacy Policy

Last updated: 3 August 2026

Tic Tac Joe Games Pty Ltd, ABN 71 681 923 722, trading as Tic Tac Joe Games (“Tic Tac Joe Games”, “we”, “us” or “our”), respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, hold, use, disclose and protect personal information when you visit our website, join an early-access list, make a VIP reservation, contact us, or otherwise interact with Tic Tac Joe Games.

Our website is:

https://www.tictacjoegames.com.au

We aim to manage personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles where applicable, and other relevant Australian laws.

1. Personal information we collect

The personal information we collect depends on how you interact with us. It may include:

  • Your name and email address.

  • Your telephone number or other contact information, if you provide it.

  • Your early-list, subscriber, VIP or reservation status.

  • Your email subscription preferences and consent records.

  • Reservation and payment information, such as payment status, payment amount, currency, transaction reference, payment date and payment platform.

  • Information you provide through enquiries, feedback, surveys, competitions or customer-support communications.

  • Technical information such as your IP address, browser type, device type, referring website, pages visited and general website activity.

  • Campaign-attribution information, including UTM source, medium, campaign, term and content information.

  • Cookie identifiers and similar website-usage information.

2. How we collect personal information

We may collect personal information:

  • When you submit a form on our website.

  • When you join the Tic Tac Takeover early list.

  • When you make or attempt to make a VIP reservation.

  • When you complete a payment through Stripe.

  • When you subscribe to marketing or launch updates.

  • When you contact us by email, through our website or through social media.

  • Automatically through cookies, website logs and campaign-attribution technologies.

  • From service providers that support our website, payments, CRM, email marketing and automation systems.

You may browse general areas of our website without identifying yourself. However, we need an email address and certain other information to provide early-list updates, process a reservation or respond to an enquiry.

3. Why we collect and use personal information

We may collect, hold and use personal information to:

  • Operate, maintain and improve our website.

  • Manage early-access registrations and VIP reservations.

  • Process and confirm reservation payments.

  • Identify and manage VIP and Non-VIP supporters.

  • Send reservation confirmations, launch information and product updates.

  • Provide customer service and respond to questions.

  • Manage our Kickstarter prelaunch and launch communications.

  • Measure the performance of advertising, website pages and email campaigns.

  • Maintain accurate CRM, reservation and marketing records.

  • Prevent fraud, misuse, duplicate transactions and security incidents.

  • Comply with legal, tax, accounting and regulatory requirements.

  • Protect our rights, property, users and business operations.

We will not use your personal information for an unrelated purpose unless you have consented or the use is otherwise permitted or required by law.

4. Email marketing and consent

When you join our early list, request product updates or otherwise consent to receive marketing communications, we may send you emails about:

  • Tic Tac Takeover.

  • Your VIP reservation.

  • Kickstarter launch information.

  • Launch offers and reminders.

  • Product-development updates.

  • Other relevant Tic Tac Joe Games news or products.

You can unsubscribe from marketing emails at any time by selecting the Unsubscribe link included in our emails.

We will process unsubscribe requests as required by applicable law. After unsubscribing, you may still receive strictly necessary service messages relating to an existing payment, reservation, enquiry or transaction.

We do not use purchased, scraped or unlawfully obtained email lists.

5. Cookies and website technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning correctly.

  • Remember preferences.

  • Understand how visitors use the website.

  • Measure page and campaign performance.

  • Identify the source of registrations and reservations.

  • Protect the website from misuse or security threats.

Some cookies may be placed by third-party service providers.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the operation or functionality of the website.

6. How we store personal information

Personal information may be stored electronically in systems used to operate the Tic Tac Joe Games website, reservation funnel, CRM, payment and email-marketing activities.

These systems currently include or may include:

  • Squarespace for website hosting and website functionality.

  • Zoho Forms, Zoho CRM, Zoho Marketing Automation and Zoho Flow for lead capture, CRM records, segmentation and automated communications.

  • Stripe for payment processing.

  • Website analytics, email-delivery and campaign-attribution providers.

  • Secure business email and document-storage systems.

We take reasonable administrative, organisational and technical measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. When we disclose personal information

We may disclose personal information to:

  • Website-hosting and technology providers.

  • CRM, form, automation and email-marketing providers.

  • Payment processors, including Stripe.

  • Analytics and campaign-measurement providers.

  • Contractors who support our website or business systems.

  • Professional advisers, including accountants, legal advisers and insurers.

  • Government authorities, regulators, courts or law-enforcement agencies where required or authorised by law.

  • A buyer, successor or relevant adviser in connection with a business sale, merger, restructuring or transfer.

We require service providers to handle information only for authorised purposes and in accordance with their contractual and legal obligations.

We do not sell or rent personal information to third parties.

8. Overseas processing and disclosure

Some of our service providers operate internationally. Personal information may therefore be stored, processed or accessed outside Australia, including in the United States and other countries in which our service providers or their sub processors operate.

Privacy and data-protection laws in those countries may differ from Australian laws.

Where required, we take reasonable steps to ensure that overseas recipients handle personal information appropriately and consistently with applicable privacy obligations.

09. Data retention

We retain personal information only for as long as reasonably necessary to:

  • Provide the services or communications you requested.

  • Manage reservations and transactions.

  • Maintain accurate business and consent records.

  • Resolve disputes or complaints.

  • Meet accounting, tax, fraud-prevention and legal requirements.

When personal information is no longer required, we will take reasonable steps to delete, destroy or de-identify it, subject to legal and operational requirements.

If you unsubscribe, we may retain limited information on a suppression list to ensure that we do not send you further marketing emails.

10. Accessing or correcting your information

You may ask us to:

  • Confirm whether we hold personal information about you.

  • Provide access to personal information we hold about you.

  • Correct information that is inaccurate, incomplete, out of date, irrelevant or misleading.

  • Update your communication preferences.

  • Remove you from our marketing list.

Please send your request to:

launch@tictacjoegames.com.au

We may need to verify your identity before processing an access or correction request. We will respond within a reasonable period and will explain if we are unable to fulfil all or part of a request.

11. Privacy complaints

If you believe we have mishandled your personal information or breached an applicable privacy obligation, please contact us at:

launch@tictacjoegames.com.au

please include sufficient details for us to understand and investigate your concern.

We will acknowledge your complaint, investigate it fairly and aim to provide a response within 30 days. If additional time is required, we will let you know.

Where applicable, you may also contact the Office of the Australian Information Commissioner if you are not satisfied with our response.

12. Children’s privacy

Our games may be suitable for families and children, but our website, marketing list and reservation-payment process are intended to be managed by adults.

We do not knowingly seek to collect personal information directly from children without appropriate parent or guardian involvement. A parent or guardian who believes a child has provided personal information may contact us to request its review or deletion.

13. Third-party websites and social media

Our website may contain links to Stripe, Kickstarter, Instagram, social networks and other third-party websites.

Those third parties operate independently and may collect personal information under their own privacy policies. Tic Tac Joe Games is not responsible for the privacy practices or content of external websites.

14. Changes to this Privacy Policy

We may update this Privacy Policy when our website, reservation process, service providers, business practices or legal obligations change.

The latest version will be published on our website with the updated revision date. Material changes may also be communicated through the website or by email where appropriate.

15. Contact us

For questions about this Privacy Policy or the way we handle personal information, contact:

Tic Tac Joe Games Pty Ltd
ABN: 71 681 923 722
Location: Victoria 3162, Australia
Email: launch@tictacjoegames.com.au
Website: https://www.tictacjoegames.com.au